TechSol
Legal

Privacy Policy

Last updated: January 2026

Your privacy matters to us. This Privacy Policy explains what information TechSol ("we", "us", "our") collects, how we use it, and the choices you have. By using our website or engaging us for services, you agree to the practices described below.

1. Who We Are

TechSol is an IT solutions provider building software for businesses. You can reach us at labeebatifijaz@gmail.com or on WhatsApp at +92 321 8806684.

2. What Information We Collect

2.1 Information you give us

When you contact us, request a quote, or work with us on a project, you may share:

  • Your name, business name and role;
  • Contact details — email address, WhatsApp/phone number;
  • Project details, requirements, screenshots and documents you share;
  • Payment-related details (invoices, bank transfer references — we do not store card numbers).

2.2 Information collected automatically

This is a static website. We do not run analytics, advertising trackers or third-party cookies on this site. The server hosting the website may keep basic technical logs (such as IP address, browser type and pages requested) for security and operational purposes — these are kept for a short period and are not used to identify you personally.

2.3 Cookies

This website does not set tracking cookies. Your browser may store small local preferences, but no advertising, profiling or cross-site tracking cookies are used.

3. How We Use Your Information

We use information you share with us to:

  • Respond to enquiries and provide quotes;
  • Plan, deliver and support software projects;
  • Send service-related communications (project updates, invoices, support replies);
  • Maintain records required for accounting, tax and legal compliance;
  • Improve our work — for example, by learning from common feature requests.

We do not sell your information, rent it, or share it for advertising.

4. Sharing of Information

We only share information when necessary to deliver our Services, including:

  • Service providers we rely on to operate (hosting, email, payment processors). These parties only see what they need to perform their function.
  • Legal requirements — if required to comply with a valid legal process, court order or government request.
  • With your consent — for anything outside the above, we'll ask first.

5. Client Data Inside Our Software

Some of our software (such as POS and club management systems) stores your business data — orders, customers, inventory, billing — on your own devices or a cloud you control. We do not access that data in normal operation. If we need access for support, we'll ask for permission first and limit access to what's necessary to resolve the issue.

6. How We Protect Your Information

We follow reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. These include access controls, encrypted transport (HTTPS), and least-privilege practices. No method of transmission over the internet is 100% secure, but we take security seriously and continually improve our practices.

7. How Long We Keep Information

We keep contact and project information for as long as you remain a client and for a reasonable period afterwards to support warranty, accounting and legal obligations. You can ask us to delete information that we are not legally required to retain.

8. Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal information we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Ask us to delete information we no longer need;
  • Object to or restrict certain processing;
  • Withdraw consent where we rely on it.

To exercise any of these rights, email us at labeebatifijaz@gmail.com.

9. Children

Our Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can delete it.

10. Third-Party Links

Our website may link to third-party sites (for example, WhatsApp). When you click a link to an external service, that service's own privacy policy applies. We are not responsible for the privacy practices of third parties.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For material changes, we will make a reasonable effort to let you know directly.

12. Contact Us

If you have questions, concerns or requests about your privacy: